Monday, May 14, 2007

Business Value: Some useful links...

Here are some related links you may find useful...

Marco Abis sent me these links:
http://www.mythodology.com/why-business-acumen

I like these principles of Lean, especially the first one, about specifying value:
http://www.lean.org/WhatsLean/Principles.cfm#specify

And I like this HBR article by Womack and Jones on Lean Consumption:
http://custom.hbsp.com/b01/en/implicit/custom.jhtml?pr=LEANER0503C2005030462
See what they call the 6 principles of lean consumption. I call 'em a pretty good summary of what people want.

You need to know about Net Present Value. Here's a start. Don't forget the shareholders. They are people too. As are other capital providers.

You need to know about Peter Drucker. Here's a start. See the last bullet in the list of basic ideas. The first phrase was revolutionary in America at the time.

You may also wish to review the first principle of agile, here.

"THERE IS AN OLD SAYING in the media business (at times attributed to David Ogilvy) that your most important assets go down the elevator each night." See here. Don't forget the workers either (and that includes the managers too). Without their many capabilities, nothing would be created.


Business Value: What is it?

On Wednesday, I will lead a session on Business Value in Charlotte, NC. That night the topic will be "what is it?" This is part 1 of the full session I will lead at Agile 2007. (Part 2 in Charlotte will happen on May 24th.)

My hypothesis is that we don't know as much about Business Value as we need to know. And that we are discovering business value all along the way, just as business value is changing. (What? Customers change their minds?)

In that session on Wednesday we will discuss these questions:
  1. Why is Business Value important?
  2. What is Business Value?
  3. Which definitions of Business Value align best with which people?
  4. What do customers really want? What did you buy today and why?
  5. Does the Business Value of a project ever change? Why? How did you discover that change?
  6. Which tools should we use to uncover Business Value?
  7. In a project, who should care about Business Value?
  8. Does Business Value seem easier or harder now?
To me, this all relates to what Yogi Berra said: "You've got to be very careful if you don't know where you're going, because you might not get there."

Do all the people on your team agree on the definition of business value? Is it tangible to them? Are they always driving toward it (and nothing else)? Or do they, like most humans, say after a few days "what was it you wanted?"

Thursday, May 10, 2007

Jeff Sutherland in Charlotte July 11-12

Jeff Sutherland will teach a Certified ScrumMaster course in Charlotte on July 11-12.

See Jeff's blog for some information. See here for specific information. And see here to register.

Jeff includes a lot of ideas associated with XP and Lean in his practice of Scrum. (And equally, Kent Beck and the Poppendiecks have been influenced by Jeff Sutherland, in my opinion.)