I had this series of thoughts.
First, I have for a long time thought that the key thing about our jobs is creativity. Takeuchi and Nonaka call it knowledge creation, but to me it remains essentially the same thing. And it covers many domains: business, technical, people, customer, marketing, etc, etc. We must be, as a team at least, creative in all these different domains. Innovative, inventive, combining things in a new and interesting way, just coming up with something that seems weird at first, seeing something new that is elegant.
I find that there are, in overly simple terms, two types of people I run into.
People who are ok with creativity and chaos, and people who are not.
The people in that second group do not create much in the exercises we do in the Scrum classes. They tend to want to 'edit' or restrict work too soon. They tend to both give and take restrictions on the 'scope' far too soon. They tend to ask me to restrict or define the exercise, as though they were afraid of chaos.
And Daniel Pink's book makes me think that they (those in the second group) have not realized how their own internal thoughts and feelings inhibit their creativity. They want to be too orderly, too soon. They want to edit themselves before they have gotten a useful body of ideas out on the table to play with. They fear that play is not real work. They worry much too soon about 'are we on target'. They fear the subconscious, and want everything to be arrived at logically.
In other words, they have told themselves a bunch of lies about their own motivation (to focus on the subject of Daniel Pink's book). They are not inherently less creative, at least according to this (my) hypothesis. They just have 'rewarded' themselves so wrongly that less creativity comes out.
Now, it may be that some teams are just less creative. Period.
But before deciding that, let's give them dance lessons. Let's have them play. Let's ask them to break their own mental boundaries in some meaningful way. And see what they can really do once the blinders come off.
If you run into a team that basically is in the second category, I would work with them to identify their ideas and concerns about creativity. My hope is that by talking it through, they can start to allow themselves more chaos and creativity. And also more fun!
In closing, let me repeat here what Jeff Sutherland has often said: If they are not having more fun, then they are not playing Scrum the right way.
I think he means this in two ways;
- only by having fun will their best come out
- fun, serious fun, is a value for human beings in and of itself. It does not need to be justified in any other way.
Note: I do not think Jeff would condone 'trivial fun'. My example of that might be: eating a whole bowl of candy on Halloween. Fun in a certain use of the word, but not good for you. I mean, and I think he means, fun that gives deeper satisfactions than that.
Note: The picture or mindmap above comes from this page: